Ensuring Quality Customer Experiences at Agents Part 2
Posted: August 9th, 2011 | viewed: (945) | Comments: ( 0 ) | Topic: Agent Networks, Blog Post, M-PESA | Region: Africa
This is the second part of the video from MMU’s session on Quality Assurance at the agent Level. in this part, Jennifer Barassa, CEO of Top Image answers questions from the audience regarding the role Top Image plays in M-PESA’s distribution network.
Q&A Session
You can access Part 1 via our Blog or the Agents Networks Topic Page
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