UPDATED: On 1st July 2009, a new Amendment Act to RICA (the Regulation of Interception of Communications and Provision of Communication-Related Information Act) comes into effect. The Act is intended to assist law enforcement agencies with tracing criminals where mobile phones are used to commit major crimes; however, this new regulatory requirement has had the unintended consequence of making it more difficult for customers to register for mobile services, including mobile money.
Archive
Archive for Africa: South
Mobile Money: a book to read, and two videos to watch
By: Paul Leishman: July 10th, 2009In keeping with the theme established at the Barcelona MMU working group of ‘understanding the mobile money customer’, I’ve posted some suggested reading and viewing material.
1. Portfolios of the Poor
For those looking for more data-driven findings like the ones presented at the working group, this book will be a valuable resource.
2. Use of G-Cash in Cantilan, Philippines
This video profiles use of G-Cash in Cantilan, a Filipino farming and fishing community 5 hours away from the nearest operational airport. The video features interviews with customers (there are 8,900 in Cantilan) and agents from a few of the 60+ small businesses, including pharmacies, bakeries, restaurants, who accept G-Cash as a payment method.
3. Microfinance: From Manual to Mobile Enabled (SMART)
This video provides a glimpse into the role that mobile money can play in microfinance loan disbursement and cash collection.
Industry’s Favourite Regulatory Solution: South Africa’s AML Regulation
By: Marina Solin: March 30th, 2009Marina Solin examines South Africa’s AML/KYC regulation, which provides a good example of the principal of proportionality being applied while allowing for a good mobile experience for customers. As regulators and mobile money providers review the article, consider the following question: which elements of South Africa’s AML/KYC solution can other countries replicate?
Mobile Money Launch Learnings: Zain Zap
By: Paul Leishman: March 30th, 2009The following interview with George Held, Group Marketing Director of Zain’s One Network, was originally published in the Q1 2009 MMU Quarterly Update. In the interview, George details his projections for customer adoption, the key elements of the launch strategy for Zap, and the importance of working with regulators. Since the February launch, 3,000 Zap outlets have been created across Kenya and 200,000 customers have registered for the service, which represents about 8% of Zain’s subscriber base in the country.
News Tracker
- 1. Nokia Money Launches Commercial Pilot in India
- 2. Zain Wins GSMA Mobile Money for the Unbanked Award
- 3. Belgacom ICS and Globe Sign Agreement for International Remittances
- 4. Easypaisa ‘mobile account’ launched in Pakistan
- 5. Western Union Certifies mChek and Fundamo for Mobile Vendor Programme
- 5. Zain expands ‘Zap’ Mobile Commerce service to Malawi, Niger and Sierra Leone
- 6. 2010 Mobile Money Summit Announced for 24-27 in Rio de Janeiro, Brazil
- 7. WING Set to Cover all of Cambodia
- 8. Maroc Telecom Launches Mobile Money Offering
- 9. IFC Paper Released on Accelerating Development of Mobile Money Ecosystems
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