Comments on: The Importance of Network Quality in Mobile Money http://mmublog.org/south-east-asia/the-importance-of-network-quality-in-mobile-money/ Mon, 06 Sep 2010 09:56:47 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Martin http://mmublog.org/south-east-asia/the-importance-of-network-quality-in-mobile-money/comment-page-1/#comment-270 Martin Mon, 12 Oct 2009 16:19:23 +0000 http://mmublog.org/?p=273#comment-270 In most mobile applications, the mobile device and radio network is simply an access channel between the end user and a mobile money application. The mobile money application platform will only move money upon receiving a complete and successfully authenticated transaction. ie. If the network failed during the sending leg of the transaction, no money will be lost as no transaction has reached the application to be processed. If the transaction is completed successfully on the application, but the network fails in the response to the sender and receiver, thay will be able to confirm the transaction through a balance enquiry or statement enquiry as soon as the network is operational again or by contacting the call centre. In most mobile applications, the mobile device and radio network is simply an access channel between the end user and a mobile money application. The mobile money application platform will only move money upon receiving a complete and successfully authenticated transaction. ie. If the network failed during the sending leg of the transaction, no money will be lost as no transaction has reached the application to be processed. If the transaction is completed successfully on the application, but the network fails in the response to the sender and receiver, thay will be able to confirm the transaction through a balance enquiry or statement enquiry as soon as the network is operational again or by contacting the call centre. ]]> By: abiodun http://mmublog.org/south-east-asia/the-importance-of-network-quality-in-mobile-money/comment-page-1/#comment-219 abiodun Thu, 17 Sep 2009 10:30:55 +0000 http://mmublog.org/?p=273#comment-219 Thanks for the information. Can you confirm if you picked any instance of users that "lost" money due to network failure ie they sent money, the network failed, the recipient didn't receive and the money couldn't be traced until the network was contacted. This is the big fear that people over here have Regards Abiodun Thanks for the information. Can you confirm if you picked any instance of users that “lost” money due to network failure ie they sent money, the network failed, the recipient didn’t receive and the money couldn’t be traced until the network was contacted. This is the big fear that people over here have
Regards
Abiodun ]]>